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Fisher & Paykel Product Help

Detergent & Fabric Softener



Detergent Type

Your washer dryer requires low sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder, liquid or pod form and is labelled ‘Top Loader/Front Loader’, ‘Low Suds’, ‘High Efficiency’ or ‘HE’.

Using any other detergent type that is not recommended for front loaders, may lead to excessive suds formation, which will lengthen the cycle time as the machine waits for the suds to dissolve.


Where Do I Put My Detergent?

Liquid detergent

If you wish to use liquid detergent, add it to the main wash compartment on the left side of the dispenser drawer marked with a Liquid Detergent Compartment.PNG (A). As the machine fills, water is flushed into this compartment and is mixed with the detergent, the detergent solution is then delivered to the drum. There may be a small volume of water left in the liquid detergent dispenser at the end of the cycle. This is normal.


Powdered detergent

If you wish to use powdered detergent, the liquid detergent compartment MUST be removed from the dispenser drawer. To do this firmly grasp and twist and pull the left hand side of the internal compartment and pull upwards (B). To replace the liquid detergent compartment slide it back into the drawer marked Liquid Detergent Compartment.PNG (C). Press down in the middle until it clicks (D).


Deterg_Fabric Soft_A.PNG

Detergent dispenser drawer

Deterg_Fabric Soft_B.PNG

Removing the liquid detergent compartment

Deterg_Fabric Soft_C.PNG

Replacing the liquid detergent compartment

Deterg_Fabric Soft_D.PNG

Clicking in the liquid detergent compartment


  • If using liquid detergent ensure the liquid detergent compartment is installed.
  • If using powder ensure the liquid detergent compartment has been removed.
  • Make sure the detergent drawer is completely closed before starting the cycle.
  • If performing an individual drying cycle make sure there is no detergent in the dispenser drawer.



Detergent pods are a ‘no mess’ alternative to powdered or liquid detergent. They must be placed at the back of the drum prior to loading your clothes. This will ensure they are activated quickly in the wash. Do not place pods in the detergent dispenser drawer or on top of your clothes.


Pre Wash

If you wish to use the ‘Pre Wash’ option, liquid or powdered detergent must only be placed in the pre wash detergent compartment on the right hand side of the drawer, marked with Start_Power Button.JPG. When you select ‘Pre Wash’, the pre wash compartment is flushed at the start of the cycle. For more information refer to ‘Wash cycle options’.


Deterg_Fabric Soft_Prewash #1.PNG

Detergent in the pre wash compartment marked Start_Power Button.JPG

Deterg_Fabric Soft_Prewash #2.PNG

‘Pre Wash’ option


Make sure the detergent dispenser drawer is completely closed before starting the cycle.


How Much Detergent?

The correct detergent dosage varies depending on the amount of soil in your load, the size of the load and the water quality, so getting the correct dose takes some trial and error. Use the instructions stated on the detergent package as a guide, then alter the dosage according to the results.

If you overdose, you will get over foaming issues, but if you under-dose you will get poor performance and over time your washer dryer will start to smell as dirt and bacteria builds up inside it.


Detergent Advice

  1. If your washer dryer smells you are probably not using enough detergent for the soil level in your loads. Run a ‘Drum Clean’ cycle and either try a better quality detergent or use a higher dose. If you are using an ‘Eco’ detergent, alternate the use of this with a mainstream detergent.
  2. Add the detergent BEFORE starting the cycle, close the dispenser and do not open it while the cycle is running.
  3. If you find foam leaking from your washer dryer, check you are using a low sudsing or front loader type detergent and check the quantity you are using against the detergent manufacturers recommendation. You may need to reduce the quantity you are using.


Fabric softener

Add fabric softener to the middle compartment of the dispenser marked with a Fabric Softener Compartment.PNG. The washer dryer will automatically flush the fabric softener during the rinse part of the cycle. 


If You Wish to Use Fabric Softener We Recommend to:

  1. Use it sparingly. Measure it carefully and do not use more than 25mls (1/2 cap), some thicker varieties may need diluting.
  2. Clean your dispenser regularly.
  3. Clean your machine regularly using the ‘Drum Clean’ cycle.
  4. Complete wash cycles at a wash temperature of 40°C or above at regular intervals (eg every 5th wash) as washing in cold water increases the chance of scrud occurring (see below).
if you fill beyond the MAX mark, the fabric softener will be dispensed into the bowl prematurely and contribute to scrud.



Scrud is the name of the waxy build-up that can occur within any washing machine (including washer dryers) when fabric softener comes in contact with detergent. This build-up is not brought about by a fault in the machine. If scrud is allowed to build up in the machine it can result in stains on clothes and an unpleasant smell in your washer dryer.

If you wash a particularly dirty load, we recommend putting your washer dryer through a ‘Rinse’ cycle once the cycle has finished and the load has been removed, to clean out any remnants from that cycle.




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