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Fisher & Paykel Product Help

Vibrating

 

 

Possible Cause What to Do

Transit bolts

Ensure transit bolts are removed prior to use of the machine. Refer to your Installation Guide. This is VERY IMPORTANT to ensure no damage occurs to your machine.
Transit bolt removal

Ensure you have checked the following, refer to your Installation Guide for further information:

  • Have the transit bolts been removed?
  • Is the drain hose threaded through the ‘U bend‘ (with no more than 20mm extended) and hooked into your standpipe?
  • Is the hot hose connected to the Hot valve? Is the cold hose connected to the Cold valve?
  • Is the machine correctly levelled and feet locked?
  • Have you performed the installation test cycle?

Transit Bolts & Rod Removal

(WH1060 & WH1260 Models Only)

Ensure you have checked the following, refer to your Installation Guide for further information:

  • Have the transit bolts been removed?
  • Have the transit rods been removed (for the relevant models of washer)?
  • Is the drain hose threaded through the ‘U bend‘ (with no more than 20mm extended) and hooked into your standpipe?
  • Is the hot hose connected to the Hot valve? Is the cold hose connected to the Cold valve?
  • Is the machine correctly levelled and feet locked?
  • Have you performed the installation test cycle?

For a Video on removing the Transit Bolts, please click here

Load is not balanced during spin Wash an average sized load rather than a smaller load or a single item. Washing one item at a time is not recommended as it is difficult for the washer to balance a single item during spin.
Washer may not be level Ensure the washer is installed on an appropriate surface and levelled correctly. Adjust the feet if required. Refer to 'Levelling the washer' in your Installation Guide

Surface type

Vibrating is particularly common on wooden surfaces.

Nearby items

Remove any items that are touching or near your washer.

 

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