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Fisher & Paykel Product Help

Not Filling when Pressing Start


Possible Cause What to Do

Delay Start function

Ensure the Delay Start function is set to off before starting, refer to 'Delay Start' in your User Guide.

Keylock turned on

Turn off Keylock as per 'Wash Cycle Options' in your User Guide.  This function locks the controls.

Washer paused

If Start/Pause is flashing, it is waiting for a command from you.

Washer door open

Make sure the door is fully closed before starting.


Turning off the taps first, disconnect the two inlet hoses from the straight (tap) end before carefully turning the taps back on to check the water flow.

Inlet hoses – filters

Check the tap end of the inlet hose(s) for blockages.  Filters inside the two inlet hoses connecting your washer to the taps can become blocked. Turning off the taps first, unscrew the hoses at the machine end. Remove filters with nose pliers and clean if required.

Inlet hose leaking, twisted or damaged.

Straighten any kinks along the two inlet hoses that connect your washer to the taps as these can restrict water flow. If the kinks return, you may need to replace the hoses.

Hot and cold taps not connected to the corresponding valve on the machine. 

If the two inlet hoses connecting your washer to the hot and cold taps are the wrong way around, this can confuse your washer when filling. To check, turn off the taps, swap the hoses around, and turn the taps back on.

The washer has detected a fault

If a user warning or fault code is displayed, refer to "Fault Codes"  to reset your machine.

Faulty water supply Check taps that aren’t connected to the machine are working.

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