Skip to main content
Fisher & Paykel Product Help

Washing Machine - Top Loader Fault Code Display

 

Your Top Loader is capable of diagnosing its own problems. If your washer gives a musical series of beeps every 5 seconds it is telling you that it has a problem which you can correct yourself with the help of the checklists below.


Your machine sounds a musical series of beeps* every 5 seconds and displays a user warning on the screen:

 

Fault Code Display Possible Cause What to Do
No Hot.JPG No Hot - I am not getting any Hot Water. Check that the hot water supply has been turned on.
Your hot water supply may not be hot enough to maintain the selected water temperature.
Select a lower wash temperature.
Check that the inlet hose filter is not blocked.
Check that the inlet hoses are not kinked or squashed.
Check that the inlet hoses have been connected to the correct taps.
The flow rate of the supply water may be too slow.
No Cold.JPG No Cold - I am not getting any Cold Water Check that the cold water supply has been turned on.
Your cold water temperature may exceed the recommended limits refer to Installation Instructions.
Check that the inlet hose filter is not blocked.
Check that the inlet hoses are not kinked or squashed.
Check that the inlet hoses have been connected to the correct taps.
The flow rate of the supply water may be too slow.
No Tap.JPG No Tap - I am not getting any Water Check that the taps have been turned on.
Check that the inlet hose filters are not blocked.
Check that the inlet hoses are not kinked or squashed.
Check to see if the drain hose is too low or is pushed into the standpipe too far. This will cause the water to siphon out of the machine refer to Installation Instructions.
The flow rate of the supply water may be too low.
out of bal text.PNG Out of Balance Wash load is out of balance.
Ensure the machine is stationary and manually redistribute the load.
Check your machine is level refer to Installation Instructions.
* The beeps are the same sound your washer makes when you turn it on at the wall.
sud loc text.PNG Suds Lock - I have too many Sud Your machine has a suds build-up. Too much detergent may have been used for the amount of
soil in the load.
Ensure that you are using a HE, Low Sudsing, Matic or Front Loader type detergent.
Wait for suds to dissolve (about 20 minutes).
Restart the cycle from the start (do not add more detergent).
Check the standpipe height does not exceed 2400 mm.
If using the DUAL WASH option, reduce the amount of detergent placed in the detergent
dispenser.
Lid Lock or Lid Open.JPG Lid Lock or Lid Open - I cant lock the lid or the lid is open Check that the lid is closed.
Press START / PAUSE (refer to page 11).
If the symptom persists, you will require a Service Technician to assist - Click Here to schedule a visit.
Too Full.JPG

Too Full - I am Overloaded

Your machine is overloaded and cannot continue the cycle.
Ensure the machine is stationary and remove items until the remaining ones can move freely.
Check that the machine is not siphoning refer to Installation Instructions.
No Drain.JPG No Drain - There is still water in my basket Your machine has not successfully pumped the water out of the basket and cannot continue the cycle.
Ensure the drain hose is correctly installed.
Check that the drain hose is not kinked or squashed.
Switch the washer off at the power supply for one minute. Switch back on.
Select the RINSE & SPIN or SPIN cycle and touch START/PAUSE to check if the warning has cleared.

Still Need Help?


You may need assistance from one of our qualified service technicians.
Click on the button below to schedule a visit.

or Contact Us