Fault / Alert Codes
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When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The dryer will automatically enter this mode if a fault occurs. The fault code will be displayed as 'Err' or show the word 'Fault' followed by a number on the digital display. To stop the beeps, touch any button then perform the following steps:
Example of Fault Code display on Heat Pump or Condenser Dryer |
Example of display for a reset of fault. |
The display will vary depending on what Model you have.
- Turn your machine off at the power point.
- Wait one minute and turn it back on.
- Check your machine is installed correctly (refer to the ‘Installation instructions’ section).
- Remove your dryer load and retry.
- Perform a ‘Time Dry’ cycle, eg Time Dry 30.
- If the fault re-occurs repeat steps 1 and 2.
- If the machine still will not work you will be required to call a Fisher & Paykel trained and supported service technician to arrange service (refer to the ‘Customer Care’ ection). Record the fault code number displayed and the serial number of your dryer (located on the rear of the machine, or on the inside of the door below the glass) before calling. The fault code will indicate to the service technician what the problem could potentially be.
If a fault code is being displayed, you can still turn your dryer off by pressing .
Warning Display
Display | Meaning & Possible Solution | Related Models |
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Keylock is activated. Touch and hold the ‘Keylock’ button for 2 seconds to deactivate the Keylock. |
DE7060P DE7060G DE7060M DE6060M DE5060M DE5060MU DE4560M |
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The door is not closed.
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Dryer has been paused. Touch the |
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Lint Filter is Blocked or Full
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DE8060P2 DH8060C DH9060C |
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Water Tank is Full
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Condenser Requires Cleaning
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Fault Codes
Fault Code | Meaning & Possible Solution | Related Models |
---|---|---|
Err2 or E2 |
Drain Pump Failure
If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit. |
All Models |
Err3 or E3 |
NTC1 Error (Exhaust Thermistor Error) You will require a Service Technician to assist - Click Here to schedule a visit. |
DE7060M1, DE5060M1, DE4060M1 DE8060P2 |
Err4 or E4 |
Heater or Sensor Faulty The heater and or its related circuitry have You will require a Service Technician to assist - Click Here to schedule a visit. |
All Models |
Err6 or E6 |
Lint Filters Blocked
If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit. |
All Models |
Err9 or E9 | NTC2 Error (Heater Thermistor Error)
You will require a Service Technician to assist - Click Here to schedule a visit. |
DE7060M1, DE5060M1, DE4060M1 DE8060P2 |
E32 |
NTC2 is Out of Range You will require a Service Technician to assist - Click Here to schedule a visit. |
DH8060C1 |
E33 |
NTC3 is Out of Range You will require a Service Technician to assist - Click Here to schedule a visit. |
DH8060C1 |
E70 |
Voltage to Drum Motor is Incorrect You will require a Service Technician to assist - Click Here to schedule a visit. |
DH8060C1 |
E71 |
Dryer Overloaded
If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit. |
DH8060C1 |
E72 |
Communication Error between the motor & PCB You will require a Service Technician to assist - Click Here to schedule a visit. |
DH8060C1 |
LO |
Ambient Temperature is Too Low
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DH8060C1 |
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