Fault / Alert Codes

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When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The dryer will automatically enter this mode if a fault occurs. The fault code will be displayed as 'Err' or show the word 'Fault' followed by a number on the digital display. To stop the beeps, touch any button then perform the following steps:


Example of Fault Code display on Heat Pump or Condenser Dryer	Example of display for a reset of fault.

The display will vary depending on what Model you have.

Turn your machine off at the power point.
Wait one minute and turn it back on.
Check your machine is installed correctly (refer to the ‘Installation instructions’ section).
Remove your dryer load and retry.
Perform a ‘Time Dry’ cycle, eg Time Dry 30.
If the fault re-occurs repeat steps 1 and 2.
If the machine still will not work you will be required to call a Fisher & Paykel trained and supported service technician to arrange service (refer to the ‘Customer Care’ ection). Record the fault code number displayed and the serial number of your dryer (located on the rear of the machine, or on the inside of the door below the glass) before calling. The fault code will indicate to the service technician what the problem could potentially be.

If a fault code is being displayed, you can still turn your dryer off by pressing .

Warning Display

Display	Meaning & Possible Solution	Related Models
	Keylock is activated. Touch and hold the ‘Keylock’ button for 2 seconds to deactivate the Keylock.	DE7060P DE7060G DE7060M DE6060M DE5060M DE5060MU DE4560M
	The door is not closed. Close the door fully and touch . Try opening and closing the door again. Reposition the load, make sure the load is correctly in the drum and that protruding items are not stopping the door from closing.
	Dryer has been paused. Touch the to resume the cycle.
	Lint Filter is Blocked or Full Clean the Lint Filter	DE8060P2 DH8060C DH9060C
	Water Tank is Full Empty the water tank
	Condenser Requires Cleaning Clean the condenser

Fault Codes

Fault Code	Meaning & Possible Solution	Related Models
Err2 or E2	Drain Pump Failure Check if the tank is full of water Check the operation of the drain pump Check if there is some lint around the float level switch Check the operation of the switch If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit.	All Models
Err3 or E3	NTC1 Error (Exhaust Thermistor Error) You will require a Service Technician to assist - Click Here to schedule a visit.	DE7060M1, DE5060M1, DE4060M1 DE8060P2
Err4 or E4	Heater or Sensor Faulty The heater and or its related circuitry have malfunctioned. You will require a Service Technician to assist - Click Here to schedule a visit.	All Models
Err6 or E6	Lint Filters Blocked This will be displayed if the dryer has been started after the user alarm has sounded and not rectified. Check and clean the lint filters If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit.	All Models
Err9 or E9	NTC2 Error (Heater Thermistor Error) You will require a Service Technician to assist - Click Here to schedule a visit.	DE7060M1, DE5060M1, DE4060M1 DE8060P2
E32	NTC2 is Out of Range You will require a Service Technician to assist - Click Here to schedule a visit.	DH8060C1
E33	NTC3 is Out of Range You will require a Service Technician to assist - Click Here to schedule a visit.	DH8060C1
E70	Voltage to Drum Motor is Incorrect You will require a Service Technician to assist - Click Here to schedule a visit.	DH8060C1
E71	Dryer Overloaded Remove some of the load and retry If the steps above do not fix the error, ou will require a Service Technician to assist - Click Here to schedule a visit.	DH8060C1
E72	Communication Error between the motor & PCB You will require a Service Technician to assist - Click Here to schedule a visit.	DH8060C1
LO	Ambient Temperature is Too Low The dryer must be used in an ambient temperature of > 2°C	DH8060C1

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