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Fisher & Paykel Product Help

Customer Care

Before you call for service or assistance...

Check the things you can do yourself. Refer to your user guide and check that:

  1. Your product is correctly installed.
  2. You are familiar with its normal operation.
  3. You have read the ‘Troubleshooting’ section at the back of the book.

If after checking these points you still need assistance or parts, please refer to your nearest Authorised Service Centre, Customer Care, or contact us through our local website.

In United Kingdom if you need assistance...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Phone: 08000 886 605
Fax: 08000 886 606
Postal address: Fisher & Paykel Appliances Ltd, Maidstone Road, Kingston, Milton Keynes, Buckinghamshire, MK10 0BD

In Ireland if you need assistance...*

Phone: 1800 625 174 or 01-8077960
Fax: 1800 635 012
Postal address: Fisher & Paykel Appliances, Unit D2, North Dublin Corporate Park, Swords, Co. Dublin

For rest of the world...*

Call your Fisher & Paykel retailer/dealer from whom you purchased the product. They are trained to provide information on your appliance. If we can be of any further help, please contact us on:
Phone: +64 9 273 0660
Fax: +64 9 273 0580
Postal address: Fisher & Paykel Appliances Ltd, PO Box 58550, Botany, Auckland 2163, New Zealand.

*If you call, write or contact our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance. 

Product details can be found on the chassis underneath the filter.


Register your product with us so we can provide you with the best service possible. To register your product visit our website:

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