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Fisher & Paykel Product Help

Poor Soil Removal


Possible Cause What to Do
Incorrect wash cycle selected Are you using the most appropriate wash cycle for the amount of dirt?  Select a wash cycle that is appropriate for the amount of dirt, refer 'Wash Cycles' in your User Guide.
Insufficient detergent Did you use enough detergent for the amount of dirt?  Ensure the correct dose of detergent is used for the load size and soil level, refer to 'Detergent & Fabric Softener' in your User Guide.
Washer overloaded Was the washer overloaded?  Ensure the washer is not overloaded in terms of its capacity or the cycle selected, refer to 'Wash Cycles' in your User Guide.
Load was particularly dirty

Separate heavily and lightly soiled garments.  

Select ‘Pre Wash’ for particularly dirty loads, refer to 'Wash Cycle Options' in your User Guide.

Incorrect wash temperature selected in relation to the type of soil Select a wash temperature suitable for the type of soil, eg warm for greasy soils, cold for muddy soils. Increasing the wash temperature generally improves soil removal and overall wash performance.

Wash Boost

(Not available on all Models)

Try using one of the Wash Boost options.
Heavy Cycle Try selecting the HEAVY option using the SOIL LEVEL button.

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