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Fisher & Paykel Product Help

Dishes Are Not Clean


Possible Cause What to Do
Wash program type / Wash program unsuitable for the load Certain programs suit certain load types better.  Refer to  section ‘Wash Program & Detergent Quantities’ in your User Guide, then select a suitable program.
Excess food not removed from dinnerware prior to loading Scrape all food scraps off dinnerware prior to loading.  Some heavily soiled items may need to be soaked prior to putting into appliance.
Spray arm(s) unable to rotate Ensure no items are obstructing the spray arm path
Dishwasher Overloaded / Incorrectly Loaded  Remember to spread items evenly leaving plenty of space in between.  Refer to  the ‘Loading’ section in your User Guide.
The filters are incorrectly inserted  Refer to section ‘Care and cleaning’ in your User Guide.
Detergent put in the wrong compartment  Detergent must be placed in the large compartment, refer to  sections ‘Wash Program & Detergent Quantities’ and ‘Adding detergent’ in your User Guide.

Unsuitable detergent


Not enough detergent

Use detergents suitable for Dishwashers. Refer to section Adding detergent’ in your User Guide for examples of suitable and unsuitable detergents.
See ‘Wash Programmes & Detergent Quantities in your User Guide for recommended quantities. You may need to adjust these to suit your particular load and the hardness of your water supply.
Spray arm blocked Try removing, rinsing, and cleaning the spray arm as per 'Care & Cleaning' in your User Guide.
The filters are blocked Aim to clean your dishwasher at least once per month, including the drain filter plates. Refer to the ‘Care and cleaning’ in your User Guide for instructions.
Rinse aid low If using tablets, check whether they contain rinse aid or the rinse aid dispenser is filled. Refer to 'Using Rinse Aid' in your User Guide.

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