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Fisher & Paykel Product Help

Customer care

Before you call for service or assistance...

Check the things you can do yourself. Refer to your User Guide and check:

  1. Your appliance is correctly installed.
  2. You are familiar with its normal operation.
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If after checking these points you still need assistance, please refer to your nearest Fisher & Paykel Authorised Repairer, or contact us through our local website listed on the back cover.

In New Zealand if you need assistance...*

Call your Fisher & Paykel retailer who is trained to provide information on your appliance, or if we can be of any further help, please contact our Customer Care Centre,
Toll Free: 0800 FP CARE or 0800 37 2273
Fax: (09) 273 0656
Email: customer.care@fp.co.nz
Postal address: PO Box 58732, Botany, Manukau 2163

If you need service...*

Fisher & Paykel has a network of independent Fisher & Paykel Authorised Repairers whose fully trained technicians can carry out any service necessary on your appliance. Your dealer or our Customer Care Centre can recommend a Fisher & Paykel Authorised Repairer in your area.

In Australia if you need assistance...*

Call the Fisher & Paykel Customer Care Centre and talk to one of our Customer Care Consultants.
Toll Free: 1 300 650 590
Fax: (07) 3826 9298
Email: customer.care@fp.com.au
Postal Address: PO Box 798, Cleveland QLD 4163

If you need service...*

Fisher & Paykel has a network of qualified Fisher & Paykel Authorised Repairers responsible for servicing only Fisher & Paykel branded appliances. Our Customer Care Centre can recommend a qualified Fisher & Paykel Authorised Repairer in your area.

*If you call, write or contact our website please provide: your name and address, model number, serial number, date of purchase and a complete description of the problem. This information is needed in order to better respond to your request for assistance.

Product details

Fisher & Paykel Appliances, Ltd

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