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Fisher & Paykel Product Help

Installation instructions


To ensure the best performance from your new CleanSmart™ clothes washer please follow the instructions below.

Removing the packaging

  1. Remove the outer packaging.
  2. Tilt the machine backwards and walk it off the base packer one foot at a time (ensure the lid is still taped down).
  3. Remove the base packer from under the machine by pulling it out the front.
  4. Remove the tape, lift the lid and remove the bowl packer from the bowl.
  5. Remove the hoses and accessories.
  6. Keep the base packer and bowl packer in case they are required for future transit.
Fig. 1 Tilt washer backwards to remove packer

Ensure that the bottom packer has been removed BEFORE OPERATING your machine.


Your washer must be installed on a level surface, not on any textured floor coverings (eg carpet, rugs) to ensure the opening at the bottom of the machine is not obstructed.

In your clothes washer you will find:

  • hose guide.
  • inlet hoses.
  • rubber foot inserts (if not already inserted into the feet).

Drain hose

  1. Carefully pull the drain hose out from the back of the machine by pulling the exposed part of the hose downwards and outwards.

  2. To guide the drain hose over the tub or standpipe the hose guide MUST be fitted to the drain hose.


To prevent siphoning the drain hose should not extend more than 20 mm from the end of the guide. The height of the standpipe or tub should be between 850 – 2400 mm. The drain hose can be trimmed to length.

  1. Place the drain hose in the tub or standpipe.
    Do not fit the hose to a drain spigot. Drainage must not be airtight in order to prevent siphoning.

Fig. 2 Fitting the drain hose guide


  • Regularly check that your standpipe or tub is free from lint or other obstructions which may affect how your machine works or may cause flooding.
  • In multi-storey apartments or any upper floor the machine should be installed on a floor that is equipped with a drain.
  • Draining must comply with local by-laws.

Water supply

  • This clothes washer should be plumbed into both a hot and cold water supply otherwise some cycles may not function correctly.

Your washer does not have an internal heater to heat water.

  • Your hot water should not exceed 65 ̊C and your cold water should not exceed 35 ̊C. Temperatures above these may cause a fault or cause damage to the machine.
  • If you have an uncontrolled water-heating source (eg a wet back or solar heating) you should have a tempering device fitted (eg a safe valve). This will ensure the hot water temperature remains within safe limits. For the most suitable type of tempering device we recommend you contact a local plumber or plumbing supply merchant.
  • Inlet Water Static Pressure of between 34 kPa (5 psi) and 1 MPa (150 psi) is required.
  • Minimum flow rate from the tap supplying the clothes washer should be greater than 6 litres / min (assumes 12.7 mm ( inch) diameter pipes).
Hot ‘N’ Safe Valves available are:


Adjustable between 35°C – 55°C

For instantaneous gas hot water supply

 Inlet hoses

  • New hose sets provided with the washer shall be used to connect the washer to the water mains.
  • Old hose sets should not be re-used.
  1. Connect the straight ends of the inlet hoses to the taps (there are washers fitted in both ends). Connect the red connector hose to hot, and white connector hose to cold (if your hoses are colour-coded).
  2. Connect the elbow ends of the inlet hoses to the machine inlet valves. Inlet valves are marked on the back of the machine. Ensure the hot valve is connected to the hot tap and the cold valve is connected to the cold tap.

Screen Shot 2017-06-22 at 3.19.09 PM.png

Fig. 3 Inlet hose ends

Inlet hose replacement

The inlet hoses should be replaced every 5 years. Hoses should be checked from time to time and replaced if any wear, cuts, bulges, kinks or leaks are found.


This appliance must be supplied with a 220 V – 240 V, 50 Hz, sinusoidal, 10 A electrical supply.

Leveling Instructions


It is IMPORTANT to level the machine to ensure good spin performance and effective detergent and fabric softener dispensing.

A spirit level is provided with your machine. Use this to level your machine, always placing it on a clean, flat surface. The machine is level when the bubble sits in the centre, within the two lines.

Your washer is equipped with self-locking feet to ensure they do not move once you have levelled your machine. To adjust the feet, pull down then twist to move them up or down.


After levelling, the corners of the washer should be clear of the floor and the machine must not rock in any direction.

  1. If not already installed, fit the rubber inserts into all 4 feet on the base of the machine.
Fig. 4 Levelling - Step 1
  1. Move the machine to its final position using the top corners to manoeuvre the product into place (do not push on the centre front of the machine). We recommend a minimum clearance of 20 mm each side and 50 mm at the rear of the machine.
  1. With the lid closed, place the spirit level at the centre back of the lid (near the control panel). Pull the machine out and adjust the rear feet (wind down) until the machine is level side to side when in position.
Fig. 5 Levelling - Step 3
  1. Open the lid. Place spirit level on the flat surface on the left side, inline with the centre of the bowl. Adjust the front left foot (wind down) until the machine is level.
Fig. 6 Levelling - Step 4
  1. Move the spirit level to the right side, in line with the centre of the bowl. Adjust the front right foot (wind down) until the machine is level, and does not rock. There should be equal weight on both front feet so that neither can be turned by hand when the machine is in position.
Fig. 7 Levelling - Step 5
  1. Place the spirit level at the centre front of the topdeck, forward of the lid lock slot. Check the machine is level. Move the spirit level around to all positions once more, checking the machine is level in all areas. Check the machine does not rock side to side, front to back, or corner to corner.
Fig. 8 Levelling - Step 6
  • Keep your spirit level for the next time you move or reposition your washer.
  • If moving or transporting your washer in the future, ensure you tape the lid down beforehand.

Completing your installation

  • Turn on the water and check all hose connections for leaks. Make sure there are no kinks in the hoses. Check the hose connections for leaks again after 24 hours.
  • Uncoil the power cord, remove and discard the plastic pin cover, and plug into wall socket and turn the power on.

Installation test cycle

Your washer must be correctly installed before use. Check the machine’s installation and operation using the following procedure:

  1. Touch POWER to activate your washer.
  2. Touch both the KEYLOCK and OPTIONS buttons at the same time, and hold for three seconds.
  3. Touch START/PAUSE to start the installation test cycle.
  4. The machine will beep to signal the end of the installation test cycle. Any faults will be displayed on the screen (refer 'Troubleshooting' to identify faults). If you need further assistance, please contact a Fisher & Paykel Customer Care Representative. Refer to 'Customer Care' for contact details.

If there are no faults found, the washer will automatically turn off at the end of the installation test cycle.

Clothes washer safety

  • This clothes washer is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  • The lid will be locked from the start of the cycle until the cycle is complete for safety reasons. To open the lid during operation, you must touch START /PAUSE.
  • Supervise children at all times to ensure they do not play with the washer.
  • The only user-removable parts of the washer are the inlet hoses and dispenser funnels. No other parts are designed to be removed by anyone other than a Fisher & Paykel Authorised Repairer.

If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.

Accessories and spare parts

Available from your Fisher & Paykel Dealer or a Fisher & Paykel Authorised Repairer.

Hose Inlet Long (2 m)

Part No. 422680P

Hose Inlet Large Bore

Part No. 426123P

Drain Hose Extension

Part No. 425627P

Power Cord

If the power cord of your clothes washer is damaged it must be replaced by a Fisher & Paykel Authorised Repairer in order to avoid a hazard, as it is not a standard power cord.

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