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Fisher & Paykel Product Help

Care & Maintenance

Details how to clean and care for your grill. Please read and practice the following to maintain the quality of your appliance.

General Advice

  • Before carrying out any cleaning or maintenance, make sure that all burners are off, and gas to the appliance has been shut off at the cylinder valve or shut-off valve.
  • Beware of hot surfaces. If you clean surfaces while they are still warm, make sure to wear barbecue mitts for protection against heat and steam.
  • Clean and inspect the grill regularly, following the maintenance schedule below.
  • Keep the grill covered when not in use.
Recommended Maintenance Schedule
Before each use...
  • inspect the gas supply hose or piping for cracks, kinks, and any sign of abrasion or wear. If you find evidence of any of these or are in doubt, do not use the appliance until it has been checked by a qualified gas fitter.
After each use...
  • clean the grease tray to prevent grease accumulating, as grease deposits can become a fire hazard.
At the start of each season, or if the grill hasn’t been used for several weeks...
  • check supply connections for gas leaks. See following page for instructions. If there is any evidence of leaks, do not use the appliance until it has been checked by a qualified gas fitter.
  • inspect the grill burners thoroughly for spider webs and insect nests. If not removed, these could cause a hazard- ous situation by blocking gas flow to the burners. Gas could then accumulate in the front of the grill and catch on fire (called a ‘flashback’ fire). See further below for instructions on removing the grill burners for cleaning.
  • check the grill burners for clogged burner ports and any other sign of debris and blockage, clear if necessary.
  • clean and re-season the grill grates and griddle plate.
  • clean the full-width drip pan to prevent grease accumulating, as grease deposits could become a fire hazard.
  • check the power supply cord of the rotisserie motor for signs of damage. The rotisserie is not be used if its cord is damaged.
At least twice a year...
  • have a qualified gas fitter check the gas supply connections and the entire system for gas leaks and signs of dam- age or wear and tear.
  • have a qualified gas fitter check the injectors for any sign of blockage or insect activity.
At least once a year...
  • check the spark ignition, and if necessary, replace the battery.

Every five years...
  • Replace the hose on the ‘Quick-connect’ device (if used).

Leak Testing – Procedure For The User


There are two levels of testing for leaks. (1) Gas supply connection points that are accessible with the grill installed can be leak tested by the user. (2) Connections that are internal to the grill and therefore require disassembly should only be leak tested by a qualified gas fitter. The procedure below does not require any special expertise and can be performed by a user. If you do not feel comfortable performing the leak test, seek the help of a qualified gas fitter.

When to check for leaks
  • At the start of each season, or if the grill hasn’t been used for several weeks.

  • Every time the LPG cylinder is replaced (if applicable).

Before leak testing
  • Make sure that all the burners are OFF.

  • Do not smoke while leak testing.

  • Extinguish all open flames. Never leak test with an open flame.

  • Make a soap solution one part liquid detergent and one part water. You will need a spray bottle, brush, or rag to apply the solution to the accessible gas supply connection points. For LPG units, check with a full cylinder.

  • Note: we recommend keeping a spray bottle of soapy water handy near the grill for your convenience.

To test
  1. Make sure all knobs are in the OFF position.

  2. Turn the gas supply ON.

  3. Check all the leak test points shown in the applicable drawing below (LPG or Natural gas supply) by applying the soap solution around each connection.

If there are no soap bubbles...

The connections are leak free. You can use the grill.

If soap bubbles appear...

Bubbles indicate a leak. If a leak is present, immediately turn off gas supply at the cylinder valve or shut-off valve, and arrange for a qualified gas fitter to inspect and tighten the gas connections. Do not use the grill until all connections have been checked, tightened if necessary, and verified to be leak free by a qualified gas fitter.

  • Do not use the grill until all connections have been checked and do not leak.
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FIG. 46 LPG Gas
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FIG. 47 Nat. Gas


Battery Replacement:
  1. Carefully remove the drip pan, following the instructions under section ‘Drip pan’ further below.
  2. Open cart door (on cart model only).
  3. Pull battery downwards (This may require use of pliers).
  4. Re-install upward and push to snap - Fig. 48.
  5. (Polarity is shown in Fig. 49).

Battery condition should be checked at least once a year.

Regulator and Hose Replacement

The pressure regulator and hose assembly supplied with the unit must be used. If replacements are needed, contact Customer Care. See section ‘Service’ for contact details. Do not use the grill if the odour of gas is present. If the unit is LPG, screw the regulator into the cylinder and leak check the hose and regulator connections with a soap and water solution before operating the grill. Turn all knobs to “OFF” then turn on the gas supply. If LPG, is there gas in the cylinder?

  • Always keep your face and body as far away from the grill as possible when lighting.
  • DO NOT leave the grill unattended while cooking.
  • Keep a spray bottle of soapy water near the gas supply valve and check the connections before each use.
  • Do not attempt to light the grill if the odour of gas is present.
  • Wait 5 minutes before relighting a hot grill.

Before each use, inspect the gas supply piping or hose prior to turning the gas “on”. If there is evidence of cuts, wear, or abrasion, it must be replaced prior to use.

Grill Grates:

Method 1: Turn on “HI” for 15-20 minutes to burn any remaining food particles. After turning the grill “OFF”, use a bristle barbeque brush to remove any remainin food particles or ash.

Method 2: The easiest way to clean the grill is immediately after cooking is completed and after turning off the flame. Wear a barbeque mitt to protect your hand from the heat and steam. Dip a soft brass bristle barbeque brush in a mixture of 2 cups of tap water and 1/2 cup of vinegar and scrub the hot grill. Dip the brush frequently in the bowl of water and vinegar. Steam, created as water contacts the hot grill, assists the cleaning process by softening any food particles. The food particles will fall onto the ceramic rods and burn or fall into the drip pan. If the grill is allowed to cool before cleaning, cleaning will be more difficult.

Method 3: Take about 30 cm of aluminum foil, crumpled up in a ball and rub it over cooled grates to release food particles.


Grill grates must be re-seasoned after cleaning to prevent rust stains.

Ceramic Rods:

It is not necessary to remove the ceramic rods for cleaning. They burn themselves clean during the next cooking operation. Periodically the trays holding the ceramic rods need to be turned over, and shaken free of debris for a thorough cleaning. How often you use the grill and the amount and type of food cooked will determine when it is necessary to clean the trays. If grease can be seen on the top of the tubes or if you get a lot of flare-up during cooking, the tubes need to be turned over and heated on “HI” for 30 minutes; longer for heavy soil.

Heat Shields:

These are located underneath the grill burners in the middle. Their purpose is to reflect heat back up towards the grates, preventing the drip pan from getting too hot. They should not need cleaning. If they need removed or put back in place (ie if they have moved in transit), then please follow the following instructions:

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First remove grates and radiant trays inside the burner box.

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Before installing a heat shield. A close-up photo shows pins' locations in the back wall underneath hangers. Other two pins are located in the front wall.

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Install the heat shield, tilt the heat shield about 45 to 60 degree angle between two burners as shown. Slide it down slowly and tilt the shield upward at the same time until it completely lays flat on the bottom of burner box.

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lift up the heat shield. Then guide the shields. corners to rest on 4 pins

Grease Tray
  • Most of the grease from grilling, as well as boilovers and spills from the side burners (48BQR models only) are channelled into the small grease tray insert.
  • Clean the grease tray after every use, but only after its contents have had time to cool. If not cleaned, accumulated grease may catch on fire.
  • To clean, use hot water and dishwashing liquid. If necessary, soak the grease tray in hot soapy water to soften stubborn residue. You may also use a non-abrasive nylon scourer.
Drip Pan
  • The full-width drip pan collects any additional splatters and drippings not channeled into the grease tray.
  • Check and clean the drip pan periodically to prevent the accumulation of grease.
  • To clean, wipe out with a hot soapy cloth. Use a spatula to scrape off any dried-on residue.
To remove and replace the drip pan and grease tray for cleaning
  1. Make sure that all the burners are off, the gas supply has been shut off at the cylinder or shut-off valve, and that the grill and the contents of the drip pan and grease tray have had time to cool.
  2. Slowly begin pulling the drip pan out by its handle, taking care not to spill any grease on the ground or yourself.
  3. Once the grease tray insert is fully visible, unhook its tab in the front and remove.
  4. If you need to clean the drip pan too, first ensure you will have a large enough and level surface, such as a bench- top, for placing it on. You may also want another person to help, as the drip pan is wide and difficult to balance by one person. Continue pulling the drip pan all the way out, then grab it on either side (being careful of sharp edges) and remove from its slot. Place on a level surface.
  5. To replace, follow these steps in reverse order. Make sure that the grease tray locates securely in place and the drip pan is pushed all the way back. Take care not to catch your fingers under the handle when pushing the drip pan in.



Drop-On Griddle Plate (Not Supplied with Unit, Purchased Separately) 


Before Using The Griddle for the First Time or to Re-Season
  1. Clean the griddle thoroughly with hot soapy water to remove any protective coating.
  2. Rinse with a mixture of 4 cups water and 1/4 cup white vinegar. Dry thoroughly.
  3. Pour 1 teaspoon vegetable oil into the centre of the griddle (do not use corn oil as it gets sticky). Rub the oil over the entire surface of the griddle using a heavy cloth.
  4. Place the griddle on the centre grill rack, light the burner and turn the control knob to a medium setting. Turn the heat off when the oil begins to smoke. Allow the griddle to cool.
  5. Repeat Step 3. Be sure to cover the entire surface with the oil.
  6. Repeat Step 4. Allow the griddle to cool. Wipe the entire surface of griddle using a heavy cloth. Apply a very thin layer of vegetable oil.The griddle is now ready to use.

If the griddle is not used for a period of time, re-season it to avoid rusting.


Stainless Steel:

The grill is made from non-rusting and non-magnetic stainless steel. After initial usage, areas of the grill may discolour from the intense heat given off by the burners, this is normal. There are many different stainless steel cleaners available. Always use the mildest cleaning procedure first, scrub-
bing in the direction of the grain. To touch up noticeable scratches in the stainless steel, sand very lightly with wet 100 grit emery paper in the direc- tion of the grain. Specks of grease can gather on the surfaces of the stain- less steel and bake on to the surface and give the appearance of rust. For removal use an a mildly abrasive pad in conjunction with a stainless steel cleaner. Always rub in the direction of the grain.

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FIG. 50


Stainless steel tends to corrode in presence of chlorides and sulfides especially in coastal areas. To ensure corrosion prevention, wash all stainless steel surfaces every 3-4 weeks with fresh water and stainless cleaner. Keep grill covered when not in use.

Side Burner Ignitors:

Wipe with a water dampened cotton swab. Be careful not to damage the ignitor (see Fig. 50).

To Remove The Grill Burners For Cleaning
  1. Ensure the burners have cooled and the gas supply has been turned off at the cylinder valve or shut-off valve.
  2. Remove the grill grates, then lift out the radiant trays and grease shields (Fig. 51).
  3. Using a Phillips screwdriver, unscrew the clamps holding the burners in place on either side Fig. 52. Put the clamps and screws safely aside.
  4. Grasp the curved section of the burner in the rear and gently pull up to release the securing tabs from the rear support bracket.
  5. Move the burner slightly away from you so as to slide it out from the collector box and disengage the burner inlet from the injector inside the valve
  6. hole in the front (Fig. 54).
  7. Angle the burner sideways and lift out.

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FIG. 51

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FIG. 52

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FIG. 53

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FIG. 54

Grill Burner Cleaning:

Clean the exterior of the burner with a stainless steel wire brush. Clear stubborn scale with a metal scraper. Clear any clogged ports with a straightened paper clip. Never use a wooden toothpick as it may break
off and clog the port. Shake out any debris through the air shutter opening (Fig. 55). Use a flashlight to inspect the burner inlet to ensure it is not blocked. If obstructions can be seen, use a metal wire coat hanger that has been straightened (See Fig. 56).

Injector Cleaning:

Injectors should be checked for signs of blockage twice every year. As injector removal requires a special tool, this must be done by a qualified gas fitter only. Removal of injectors by an unqualified person may create a hazardous situation.

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 To Replace The Grill Burners After Cleaning
  1. With the burner held at a 45 degree angle front to back, lower each grill burner back into place, ensuring that the burner inlet is centred on the injector inside the valve hole in the front (Fig. 57), and that the burner slides into the collector box on the side, as shown in Fig. 58. 
It is extremely important to center the burner onto the injector properly before lighting the grill to prevent a fire hazard or explosion.

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Remove drip pan to view connection

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  1. With the burner inlet and side properly in place, locate the tabs at the rear of the burner into the matching slots on the support bracket. Check that the burner is level and does not rock.

  2. Refit the clamps and fixing screws to secure the burner in place.

  3. Light all the burners and check for proper flame characteristics. If adjustments are necessary, refer to the ‘Burner adjustment’ page in the ‘Installation’ section.

  4. Once you have verified that the burners function correctly, replace the grease shields, radiant trays, and grill grates.


Fig. 58

Side Burner Grates (BGB48 BQR Model):

When lifting the grates be careful as they are heavy. Place them on a protected surface, so they won’t scratch the surface they are laid on. The burner grates are matte enamel over cast iron. When cool, they may be wiped clean using hot soapy water, then rinsed and wiped dry. The burner grates will not rust as they are matte enamel on both sides for durability.

The enamel may pop off the edge of the grates due to rapid temperature change when the burners are turned on. Do not be concerned as this does not result in the deterioration of the grates. The cast iron soon darkens to blend with the enamel. Be careful when wiping an area where the enamel has popped off, as the edges may be sharp.

Side Burners (BGB48 BQR Model):

For proper lighting and performance keep the burners clean. It is necessary to clean the burners if they do not light even though the ignitor clicks, if there has been a severe boil over, or when the flame does not burn blue.

Be certain all burner knobs are in the off position before attempting to clean the burners. The burners have been designed for ease in cleaning. When the grates and burners are cool, remove the grate. The burner cap and the brass port ring can easily be lifted off. Wash these parts in hot soapy water, rinse and dry thoroughly. The burner caps are porcelain enamel. Follow the directions that were given for the burner grates. A bristle brush can be used to clean out the toothed burner ports, if necessary. After cleaning, it is important to make sure the location pins on the bottom side of the port ring are properly aligned with the corresponding holes in the base. Incorrect alignment will produce a potentially dangerous flame and poor burner performance (see Fig. 59).

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FIG. 59

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