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Fisher & Paykel Product Help

Care and cleaning


Before you start cleaning your cooker, please:

  • Read these cleaning instructions and the ‘Safety and warnings’ section at the start of this user guide.
  • Turn the cooker off at the wall.
  • Make sure the cooker is a safe temperature to touch.
  • Do not use a steam cleaner.
  • Do not keep flammable substances in the oven.

General advice

  • Wipe down the cooktop and wipe out the oven after every use.
  • Wipe up spills. Avoid leaving alkaline or acidic substances (such as lemon juice or vinegar) on the surfaces.
  • Do not use cleaning products with a chlorine or acidic base (ie citrus-based cleaners).

Cleaning the outside of the cooker

  • Do not use abrasive cleaners, cloths or pads on the outside surfaces.
  • Immediately wipe off any caustic cleaners if they are spilled onto the oven door handle.

Wipe the outside surfaces often, using warm water and a mild household detergent. The stainless steel may also be cleaned with a suitable cleaner and polish.


If you choose to use a commercial stainless steel cleaner, please read the label to make sure it does not contain chlorine compounds as these are corrosive and may damage the appearance of your cooker.

Caring for your cooktop

  • Some heavy-duty and nylon scourers can scratch the ceramic glass of your cooktop. Always read the label to check if your scourer is suitable for cleaning ceramic glass cooktops.
  • Use ceramic glass cleaner on the cooktop while it is warm to touch. Rinse and wipe dry with a clean cloth or paper towel. The cooktop may become stained if cleaning residue remains.
  • Remove any food, spillovers or grease from the cooktop while it is still warm using a razor blade scraper suitable for ceramic glass surfaces. Do not use knives or any other sharp object for cleaning. Take extra care to avoid damaging the seal at the edges of the ceramic glass surface.
  • Do not use cleaning products with a chlorine or acidic base.

Metallic stains

Copper-based or aluminium cookware may cause metallic staining. These stains show as a metallic sheen on the cooktop. If the cooktop is not cleaned after every use and the stains are allowed to burn onto the surface, they may react with the glass and will no longer be removable. To help prevent such damage, clean the cooktop after every use and apply a glass cooktop conditioner.

Cleaning melts and spillovers

Anything that melts onto the ceramic glass surface or food spills with a high sugar content may cause pitting of the ceramic glass surface if they are left there to cool. Examples include:

  • plastic wrap
  • melted aluminum foil
  • sugar, sugary syrups, jams and jellies
  • vegetables and vegetable water with a high sugar content eg peas, sweet corn, beetroot. Remove these spills immediately with a special razor blade cooktop scraper, taking care not to scratch the glass. Follow the steps below:
  1. Turn the element off and carefully scrape the spill to a cool area of the cooktop surface.

  2. Clean the spill up with a cloth or paper towel.

  3. As soon as the cooktop is cool enough to safely touch, clean with cooktop cleaner.

Cleaning the stainless steel surround strip

  • To remove fingerprints and other marks, wipe with a clean damp cloth and dry with a lintfree cloth.

Cleaning the inside of your oven

  • Do not use abrasive cleaners, cloths or pads to clean the enamel.
  • To make cleaning easier, you can remove the side racks, the oven door, and the fat filter.

Fig. 26 Removing the side racks

Drop-down grill element

  • To lower the grill element: use a flat-head screwdriver or a small coin to loosen the element fixing screws.
  • When you have finished cleaning the oven ceiling, raise the grill element and screw the element fixing screws back onto the studs. Make sure that the fixing screws are tightened and the element is held securely in place.
    The grill element itself is self-cleaning.

Fig. 27 Drop-down grill element 

Cleaning the enamel cavity

Do not use oven cleaner, scourers or abrasive cleaners with acid or alkali content on catalytic panels.

Catalytic panels are normally ‘self-cleaning’ because their special enamel breaks down greasy splatters when the oven is used for non-greasy baking, especially at high temperatures. If you seldom bake then, from time to time, heat an empty oven on Bake for 60-90 minutes at 250 o C to break down any greasy soiling.

If you wish to clean the remainder of the oven cavity, first remove the catalytic panels (see ‘Fitting side racks and Catalytic panels’).

Clean the enamel on the inside of the oven when it has cooled down, using household detergents or an ammonia-based cleaner. You may use ‘off the shelf ’ oven cleaners, if you carefully follow the manufacturers’ instructions.

Cleaning the fat filter

Clean the fat filter after every use. If the filter is not cleaned, it will block and shorten the life of the fan element. If the filter is lightly soiled, place it in a dishwasher on normal wash. If the filter is very dirty, place in a saucepan with either two tablespoons of clothes washing powder, or one tablespoon of dishwashing powder. Bring to the boil and leave to soak for at least 30 minutes. Rinse the filter in clean water and dry.

Fig. 28 Fat Filter

Cleaning the grill tray and shelves

Clean these in hot, soapy water.
After cleaning slide in the shelves, making sure that:

  • they are between the two wires of a shelf position;
  • the stop notches point down;
  • the guard rail is at the back.

The grill tray should be positioned between the two wires of a shelf position and orientated as shown.

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Fig. 29 Oven shelves and grill tray
Fitting the side racks and catalytic panels


  1. Remove all shelves and trays.
  2. For easier access to the fixing screws, you may remove the oven door first. See ‘Removing the oven door.’
  3. Using a small coin or a flat-head screwdriver, loosen and remove the front and back fixing screws, as shown.
  4. Remove the side rack.
  5. Fit the catalytic panel. When fitting the side catalytic panels, make sure that:
  • the arrows are pointing upwards
  • the panel with the hole is on the right oven wall.
  1. Refit the side racks.

  • make sure that they are the right way up, as in the illustrations, and that you tighten the fixing screws.
  1. If not already fitted, fit the telescopic sliding shelf supports.

Fitting and removing the sliding shelf supports

When fitting the sliding shelf supports, make sure that you fit:

  • the side racks first
  • the slides to the top wire of a shelf position
  • both sides of each pair of slides
  • both slides on the same level.

Remove the side racks first to make removing the sliding shelf supports easier.

Fig. 30a Fitting the sliding shelf supports
Fig. 30b Removing the sliding shelf


Storage compartment

The storage compartment is accessible through the pivoting panel (Fig.31).


Do not store flammable material in the oven or in the storage compartment.


Fig. 31 Storage compartment
Replacing the oven lamp 
  1. Turn the power to the cooker off at the wall.
  2. Let the oven cavity and the heating elements cool down.
  3. Twist the lamp cover off.
  4. Remove and replace the halogen lamp with a new one suitable for high temperatures (300°C) with the following specifications: 220-240V, E14 and same wattage as the lamp being replaced (check wattage stamped on the lamp).

Never replace the bulb with bare hands; contamination from your fingers can cause premature failure. Always use a clean cloth or gloves.

  1. Twist the lamp cover back on
  2. Set the clock.

Oven bulb replacement is not covered by your warranty.

Fig. 32 Replacing the oven lamp

Removing and replacing the inner door glass pane for cleaning

If you wish to clean the inner glass of the door, make sure you follow the precautions and instructions very carefully.
Replacing the glass pane and the door incorrectly may result in damage to the appliance and may void your warranty.

  • Take care, the oven door is heavy. If you have any doubts, do not attempt to remove the door.
  • Make sure the oven and all its parts have cooled down. Do not attempt to handle the parts of a hot oven.
  • Take extreme care when handling the glass pane. Avoid the edges of the glass bumping against any surface. This may result in the glass shattering.
  • CAUTION: Do not use harsh abrasive cleaners or sharp metal scrapers to clean the oven door glass since they can scratch the surface, which may result in shattering of the glass.
  • If you notice any sign of damage on any of the glass panes (such as chipping, or cracks), do not use the oven. Call your Authorised Service Centre or Customer Care.
  • Make sure you replace the glass pane correctly. Do not use the oven without glass pane correctly in place.
  • If the glass pane feels difficult to remove or replace, do not force it. Call your Authorised Service Centre or Customer Care for help.
  • Note: service visits providing assistance with using or maintaining the oven are not covered by your warranty.
Removing the oven door

The oven door can easily be removed as follows:

  • Open the door to the full extent (fig. 33a).
  • Open the lever ‘A’ completely on the left and right hinges (fig. 33b).
  • Hold the door as shown in fig. 33e.
  • Gently close the door (fig. 33c) until left and right hinge levers ‘A’ are hooked to part ‘B’ of the door (fig. 33b).
  • Withdraw the hinge hooks from their location following arrow ‘C’ (fig. 33d).
  • Rest the door on a soft surface.
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Removing the inner pane of glass

The oven door is fitted with two glass panes:

To clean all panes on both sides it is necessary to remove the inner pane as follows:

Remove the inner glass retainer
  1. Remove the oven door and place it on a soft surface.


The door shall be placed horizontally as per Fig. 34.

  1. Press down on both tabs to release the glass retainer.

  2. Remove the glass retainer.


Remove the inner glass pane

Lift and remove the inner pane slightly, as shown in the figure 35.

Fig. 35 Removing the inner glass pane 


After cleaning, replace the inner glass pane

When replacing the inner glass pane, make sure that:

  • You replace the pane correctly, as shown. The pane must be in the position described below in order to fit into the door and to ensure that the appliance operates safely and correctly.
  • You take extra care not to bump the edges of the glass against any object or surface.
  • You do not force the pane into place. If you are experiencing difficulties replacing the pane, remove it and start the process again from the beginning. If this still does not help, call Customer Care.
  • Check that you are holding the pane the correct way. You should be able to read the wording on it as it faces you.
  • Check that the gasket ‘A’ is in place (Fig. 36). If not, correctly place the gasket in the top edge of the inner glass (in the centre).
  1. Insert the inner glass pane in the uppermost pair of grooves and push it slightly (arrow 1 in figure 49).
  2. Gently lower into place (arrow 2 in figure 36).


Replace the glass retainer
  1. Position the glass retainer, as shown in the figure 37. It should sit on the bottom edge of the outer glass. Check that the clamps ‘M’ are not deformed or damaged.

  2. Gently push the glass retainer back into place. You should be able to hear the tabs on both sides click as they lock the glass retainer in.


Make sure the glass retainer is correctly and firmly in place and that the glass pane is secure.


Refit the door
  1. Hold the door firmly (fig.38a).

  2. Insert the hinge tongues into the slots, making sure that the groove drops into place as shown in the figure 38b.

  3. Open the door to its full extent.

  4. Fully close the levers ‘A’ on the left and right hinges, as shown in the figure 38c.

  5. Close the door and check that it is properly in place.

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